Volunteer Training

Welcome!

Welcome to the Fergus Scottish Festival! Thank you for taking the time to complete this training.

The Fergus Scottish Festival & Highland Games will take place August 9-11, 2024.

Please read all of the following materials carefully. At the end, you will be required to sign your name and email and consent to important Festival policies. Then, hit 'Complete' to signify the completion of your virtual training!

Festival Countdown - August 9 - 11, 2024

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Highlights for this year!

It's going to be an Outlandish year again as we welcome Outlander stars Maria Doyle Kennedy and Duncan Lacroix! Great entertainment can be expected from The Next Generation Leahy, fan favourite Albannach, Scotland's premier bagpipe rock band Gleadhraich, Tartan Terrors, David Leask, Gillebride MacMillan, Paddy Stones and more!

As always, we will have amazing Heavy Events, Highland Dance, and Pipes & Drums competitions all weekend long! Whisky Village returns, featuring local distillers, and the Clans & Heritage area will provide guests an immersive historical experience (with Highland cows, sheep and horses too!). We'll have over 100 vendors with Scottish fares & wares, and we haven't forgotten about the wee ones with a boisterous McKiddies area. It's sure to be a kilt-tilting year. Watch this trailer for a taste of what's to come!

Subscribe to the FSF YouTube Channel!

Festival and Volunteer Roles & Responsibilities

Your health and safety is important to us.

Watch this short video on the health and safety roles & responsibilities you and the Festival hold together.

Pause to take notes or screenshots for reference.

Festival Risk Management Policy

Any member of the Festival Board, staff, or volunteer on site who become aware of or receive notification of an actual or pending emergency should contact the emergency and on-call services onsite using radio channel 1.  Emergency personnel will respond and direct from that point. IN THE EVENT OF ANY EMERGENCY REQUIRING IMMEDIATE POLICE, FIRE, OR EMERGENCY PARAMEDIC SERVICES CALL 911.

When the fog horn is sounded for emergency purposes using a ONE 10 SECOND FOG HORN BLAST venue chair/volunteers must ensure that activity is ended immediately so that special instructions can be heard by volunteers and patrons.

Watch this video to learn about how to respond to different emergency situations on the grounds. Pause to take notes or screenshots for reference.

Stakeholder Behaviors

To define those behaviors required of volunteers, suppliers, sponsors, competitors, vendors and concession proprietors to the Festival.

Watch this short video to learn more about volunteer expectations.

Pause to take notes or screenshots for reference.

Festival Volunteer Information

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Checking In for your Shift

When you arrive onsite for your volunteer shift, please head to the Volunteer Check-In area located at the front of the Sportsplex. Please arrive early to allow time for the check-in process. See the Festival map here. You will receive your volunteer shirt and lanyard to wear during your shift, and your Festival wristband. The lanyard has important information you might need during your shift.

Checking Out

When your shift is complete, you can text the Volunteer Check-In team at 519-787-0099. Please do not wear your volunteer shirt when you are not on shift, and return your lanyard to either the Security or Volunteer trailer.

Volunteer Lounge

The Volunteer Lounge is located inside the Sportsplex in the lower mezzanine at Pad A, conveniently located close to washrooms and a water bottle filling station. The lounge is grab-and-go style with snacks and beverages available.

Volunteer Lounge Hours

Volunteer Dress Code

Festival volunteer t-shirts are to be worn at ALL times when volunteering. Please do not wear your t-shirt when you are not on shift. The T-shirt represents that you are an official representation of the Festival and you are there to assist the attendees. Volunteers are encouraged to please wear Highland garb (kilts, etc.)!

Volunteer Parking

Free Volunteer parking is available at JD Hogarth Public School. Alternatively, there will be a shuttle bus running through downtown directly to the Festival that volunteers can use. There will also be bicycle racks for active transportation. We encourage you to use one of these parking options or to be dropped off at the site. If you require parking at the Sportsplex, there is a volunteer parking area, first come first served.

What to Bring

  • Water bottle! We have water-filling stations.
  • Be prepared for the weather - we are a rain or shine event!
  • Sunscreen, lip balm, a hat, etc.
  • Your wonderful self!
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Save the Date: Volunteer Reception!

We have the best team and are always looking for ways to show our gratitude to you. Save the date for the 2024 Volunteer Reception on September 27th, 2024!

Music, dancing, nibbles, meeting and mingling. A fun night for our people who work so hard every year to bring our guests the best of Scotland... Without The Airfare.

More details to come from the Festival office following the Festival.

Thank you!

Please complete the form below to complete your training, thank you for taking the time to review this information. We encourage you to look around the website for useful information, great videos, and more. See the buttons below for important and handy links.

Additional Training

To enhance your Festival training we are offering links to these additional training modules. These are not mandatory but you are welcome to complete them for your own personal professional development!

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Thank you for completing the training! Please sign your name and email and hit 'Complete' to signify the completion of your training. We look forward to welcoming you this summer!
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Emergency Contact

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FAQ & General Info

General questions about Festival weekend?
Visit our General Information and FAQ’s page!

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